Paula Musich recognized the disruptive nature of VoIP on enterprise networks and came to Communicado founder Kerry Shih for comment in her article "VoIP's Missing Link" on the need for new management approaches.
"IT is in the mind-set of slow-moving, careful changes to support basic document-based applications. To have real-time communications collide with that puts everyone on the back foot," said Kerry Shih, chief strategist and founder of Communicado, a Costa Mesa, Calif., maker of management tools for VOIP.
To read the whole article, click here. The announcement of Communicado Streamline was featured in the same issue's coverage of the VoiceCon show in San Francisco (click here).
